Contact Us
Global Procurement Ready — U.S. and UAE mainland entities registered to serve enterprises across the U.S., EU, GCC, and wider Middle East.
- SOC 2–aligned
- ISO 27001–aligned
- GDPR
- 99.9% Uptime
Connect with Stark Teams
Choose the channel that matches your region and request.
Sales
Avg. reply: < 2hEmail sales@starkassistant.com
Global enterprise desk covering the Americas, EMEA, and GCC. Available Monday–Friday, 9am–7pm local time with rapid procurement support.
Partnerships
48hStrategic alliances team responds within 48 hours across North America, Europe, and the Middle East. Share go-to-market plans, integration ideas, or reseller proposals.
Customer Support (WhatsApp)
24/7WhatsApp (+971) 50 306 1493
24/7 WhatsApp response hub with bilingual specialists in Arabic and English. Perfect for account questions, renewals, and scheduling help.
Technical Support (Email)
Follow-the-sunEmail support@starkassistant.com
Follow-the-sun engineering queue staffed from UTC−5 through UTC+4. Use for incidents, integration troubleshooting, or API questions.
Live Chat
InstantSpeak with a Stark advisor in your browser. Our U.S. team is online weekdays 9am–7pm ET and monitors after-hours messages for next-day follow-ups.
- Median reply time under 60 seconds
- Handoff to human advisor without leaving chat
- Automatic transcript emailed after every session
Frequently asked questions
How fast can we go live?
Most teams launch in under a week with guided onboarding and templates.
Do you offer SLAs and DPA?
Yes. Enterprise plans include uptime SLAs and a signed DPA. We’re SOC 2 & ISO 27001 aligned.
Which languages do you support?
Stark Assistant is multilingual and Arabic-first; English and many others are supported out of the box.
Can you integrate with our stack?
Stark starts with the AI Consultant and runs with zero inputs. The Integrator connects APIs, webhooks, and native connectors to deepen the digital twin and sharpen accuracy. Other systems integrate data. Stark integrates you.
Do we need uploads to get started?
No. The AI Consultant generates your operating model from zero inputs: services, organizational structure, work streams, process flows, and operating logic. Data connections refine accuracy and alignment.
Can we start with a pilot before a full rollout?
Yes. Most enterprises begin with a 30-day guided pilot covering two critical workflows, then scale with the same credits and governance model.
How is data residency and sovereignty handled?
Your data stays within the regional cloud you select. Stark supports GCC, EU, and U.S. hosting, customer-managed keys for sensitive records, and a single-tenant data plane for regulated customers needing isolation.
What should we include when opening a support request?
Share the impacted workspace, workflow name, and recent changes. Supporter automatically attaches logs, so a short business summary is enough.